Privacy Policy — How prpvin Handles Your Data

1. Introduction

This Privacy Policy (hereinafter "Policy") is issued by prpvin (hereinafter "prpvin", "we", "us" or "our") and applies to all personal data collected, processed or stored in connection with your use of the prpvin platform accessible at https://prpvin.cam (hereinafter "the Platform").

prpvin is an English-language online gambling information and entertainment platform targeting Pakistani users. We are committed to protecting the personal information of all Platform users in accordance with applicable data protection standards. This Policy sets out, in plain and clear terms, what data we collect, why we collect it, how we use it and the rights available to you.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not accept this Policy, you must cease using the Platform immediately. This Policy should be read alongside our Terms & Conditions.

2. Definitions

The following definitions apply throughout this Policy:

• "Controller" means the entity that determines the purposes and means of processing personal data — in this case, prpvin.
• "Data Subject" means the natural person to whom personal data relates — in this context, you as the Platform user.
• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, date of birth and financial details.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure or deletion.
• "Processor" means any third party that processes personal data on behalf of prpvin under a data processing agreement.
• "Sensitive Data" means personal data requiring heightened protection, such as identification documents (e.g., CNIC, passport), financial account details and KYC documentation.
• "Cookie" means a small data file placed on your device by the Platform to store information about your session or preferences.

3. Data We Collect

prpvin collects only the personal data necessary to provide the Platform's services, fulfil legal obligations and maintain a secure, fair environment for all users. The categories of data we may collect include:

3.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification)
• Residential address (city, country — e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar)
• Email address
• Username and encrypted password
• Telephone number (where required)

3.2 Identity Verification (KYC) Documents

• Government-issued photo identification (e.g., Pakistani CNIC, passport)
• Proof of address documentation (e.g., utility bill, bank statement)
• Selfie or liveness verification image
• Payment method verification documentation where applicable

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (masked card numbers, wallet identifiers — full card numbers are never stored by prpvin)
• Account balance history
• Bonus and promotion redemption records

3.4 Technical & Device Data

• IP address and approximate geolocation
• Browser type and version
• Device type, operating system and screen resolution
• Session timestamps and duration
• Referring URL and pages visited on the Platform

3.5 Behavioural & Gaming Data

• Bet history, wager amounts and game activity logs
• Sports betting preferences (e.g., cricket, PSL, ICC tournament markets)
• Responsible gambling tool settings and activity

3.6 Communications Data

• Support chat transcripts and email correspondence
• Feedback and survey responses
• Marketing preference records

4. How We Collect Data

Personal data is collected through the following means:

1. 4.1 Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact support or update account preferences.
2. 4.2 Automatically — through cookies, server logs and analytics tools when you access or navigate the Platform.
3. 4.3 From third-party processors — including payment processing providers, identity verification services and fraud prevention tools. References to Pakistani payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are contextual only; any data shared with such providers in connection with a transaction is governed by that provider's own privacy terms. No endorsement of gambling by those providers is implied.
4. 4.4 From public sources — where necessary for fraud prevention, AML compliance or identity verification purposes.

5. Data Processing & Legal Basis

prpvin processes personal data only where a valid legal basis exists. The following table summarises the primary legal bases applied to key processing activities:

6. How We Use Your Data

prpvin uses your personal data for the following purposes:

• Account services: Creating, maintaining and administering your Account, including processing logins, balance management and account settings.
• Identity and age verification: Confirming your identity and ensuring that you meet the minimum age requirement (18+, or the higher minimum required by the applicable licence jurisdiction).
• Transaction processing: Handling deposits, withdrawals and bonus credits through available payment methods.
• Responsible gambling: Monitoring gambling patterns to identify potentially problematic behaviour and applying self-exclusion, deposit limits or other safeguards where appropriate or requested.
• Security and fraud prevention: Detecting, investigating and preventing fraudulent activity, money laundering and unauthorised account access.
• Legal and regulatory compliance: Meeting obligations under applicable AML, KYC and data protection frameworks.
• Platform improvement: Analysing user behaviour data in aggregate to improve Platform performance, user experience and content relevance.
• Communications: Responding to support queries, sending transactional notifications and — where you have given consent — delivering personalised promotional content.

7. Data Sharing & Disclosure

prpvin does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

1. 7.1 Payment processors and financial service providers — to facilitate deposits and withdrawals. Data shared is limited to what is technically required to complete the transaction.
2. 7.2 Identity verification and KYC service providers — to conduct age, identity and document authentication checks on our behalf.
3. 7.3 Fraud prevention and AML compliance tools — to screen transactions and account activity against applicable sanctions lists and fraud databases.
4. 7.4 Technology and hosting providers — cloud infrastructure, analytics and platform maintenance partners bound by data processing agreements.
5. 7.5 Regulatory and law enforcement authorities — where required by law, court order or regulatory directive. prpvin will comply with lawful requests from competent authorities.
6. 7.6 Professional advisors — legal, financial and security advisors acting under confidentiality obligations.

All third-party processors are required to handle your data in accordance with applicable data protection standards and are prohibited from using your data for any purpose beyond that for which it was shared.

8. Cookies & Tracking Technologies

The Platform uses cookies and similar tracking technologies to operate core functions, remember your preferences and analyse usage patterns. The following categories of cookies may be used:

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair core Platform functionality such as login and secure session management. prpvin does not use third-party advertising cookies for targeting or retargeting purposes.

9. Data Retention

prpvin retains personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal and regulatory obligations. Indicative retention periods are as follows:

Retention periods may be extended where required by a regulatory investigation, legal dispute or applicable law. Upon expiry of the applicable retention period, data is securely deleted or anonymised.

10. Data Security

prpvin implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and the Platform is encrypted using industry-standard TLS protocols.
• Access controls: Personal data is accessible only to authorised personnel on a strict need-to-know basis.
• Encrypted password storage: Account passwords are stored using one-way cryptographic hashing — prpvin staff cannot view your password in plain text.
• Regular security assessments: The Platform and its supporting infrastructure are subject to periodic security reviews.
• Incident response procedures: In the event of a data breach that poses a risk to affected users, prpvin will take appropriate remediation steps and provide notification in accordance with applicable obligations.

11. Your Rights

Subject to applicable law, you may hold the following rights with respect to your personal data held by prpvin. To exercise any right, contact us at [email protected]. We will respond within a reasonable timeframe and no later than the period required by applicable data protection law.

12. Minors

The Platform is strictly for adults aged 18 or above — or the higher minimum age required by the operator's licence jurisdiction, whichever is greater. prpvin does not knowingly collect personal data from persons under this minimum age. Age verification is a mandatory component of the registration and KYC process.

If prpvin becomes aware that personal data has been collected from a minor without parental consent or in contravention of the minimum age requirement, it will delete that data and close the associated account without delay.

If you are a parent or guardian and believe that a minor has registered on the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

13. Third-Party Services

The Platform may reference or interact with third-party services including payment processors, identity verification providers and analytics tools. When you interact with a third-party service — for instance by initiating a transaction through a payment provider — that provider's own privacy policy and terms will apply to the data processed by them. prpvin is not responsible for the privacy practices of third-party services.

References to Pakistani payment methods including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on the Platform are for contextual purposes only. These providers have their own independent data and privacy practices. Their mention does not imply endorsement of gambling, affiliation with prpvin or any data-sharing arrangement.

The Platform does not contain links to external websites. If any external reference appears, you access it at your own risk and should review the applicable privacy policy independently.

14. International Data Transfers

prpvin operates internationally and your personal data may be processed or stored in countries outside your country of residence, including countries that may not have data protection laws equivalent to those in your jurisdiction. Where personal data is transferred outside Pakistan or other relevant territories, prpvin takes appropriate steps to ensure that adequate protections are in place, such as:

• Transfer to jurisdictions that provide an adequate level of data protection under applicable standards.
• Implementation of contractual safeguards with third-party processors operating in other countries.
• Application of internal data governance policies consistent with internationally recognised data protection principles.

15. Policy Amendments

prpvin reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, legal requirements or Platform functionality. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or on-Platform notification.

Your continued use of the Platform following publication of an updated Policy constitutes acceptance of the amended terms. If you disagree with any amendments, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.

16. Contact Us

For any questions, requests or complaints relating to this Privacy Policy or the processing of your personal data, please contact prpvin's support team through the channels below. All communications should be in English for fastest resolution, though Urdu-speaking support agents may be available on request.

We aim to acknowledge data subject requests within 5 business days and to fulfil them within the timeframe required by applicable law. For urgent matters relating to account security, please also use the Live Chat channel.